DELIVERY & COLLECTION

T&C of delivery provided by MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD (“The Company”)

1.General Terms including Clients’ Responsibilities

i.Free Delivery: MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD delivers free of charge equipment rented exceeding Rs.25,000 in value. For more complex deliveries, additional charges WILL be levied.

ii.Survey for more complex items/conditions: We may have to carry out a survey for more complex deliveries and should additional manpower be required to carry out the delivery, the Client will be subject to pay for a delivery/labour charge.

iii.Access at point of delivery: The Client must ensure adequate access at the point of delivery. If it is not possible to deliver the equipment due to a lack of access space, the Client will be charged for any subsequent delivery or should additional manpower be required.

iv.Potentially obstructive items and circumstances: The Client should ensure that all passageways are cleared of obstacles so as to avoid damages to the equipment being delivered or falls and bruises to the delivery personnel. MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD cannot be held accountable for damages, either to the product(s) rented or to the walls and/or floors of the Client’s premises due to an insufficient margin of maneuverability in doorways, hallways and staircases.

v.Client to inspect items: On delivery, the Client should inspect the delivered and/or assembled equipment carefully. Any damage detected should be immediately reported to the delivery personnel and noted in writing on the delivery slip. MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD will not accept responsibility for damages found in the equipment after the delivery personnel have left the delivery site.

vi.Acceptance of delivered items: Once the Client or his representative has inspected the equipment and has signed his/her acceptance on the delivery copy noting any damage if any, it is agreed that the delivery copy then constitutes evidence of the condition of the delivered items

vii.Person accepting delivery and rental invoice copy retained: If the Client is unable to personally accept delivery of the equipment he/she has to ensure that there is a responsible person at the premises to receive the equipment as they will have to be signed for. The rental invoice should be left with the person receiving the delivery together with the receiver’s ID card for control purposes.

In the case deliveries on production sites, the person making the arrangements at time of rental for the delivery of the equipment MUST provide the name and telephone number of the person who will be accepting the delivery on behalf of the person who rented the equipment so that a proper appointment may be taken by our personnel for same.

viii.Client (or representative) not onsite to accept delivery as agreed at time of rent: In such cases, MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD will have no alternative but to return the equipment to the store and reschedule the delivery, which will be chargeable to the client.

ix.Deliveries to be effected at later dates (other than the date provided): In such cases, the client should understand that MEDIAVISION FILM EQUIPMENT RENTAL (MAURITIUS) LTD will have to re-check availability of the equipment for the new stated date and will not be responsible for any unavailability on that particular date for the equipment rental.

2.Specific Terms (applicable to certain types of deliveries)

i. Heavy Items

In cases of such cases, we’ll require additional manpower to load, carry and finally deliver to our clients’ premises. For such items, we require additional information to be accurately provided such that we can effectively plan the delivery.

Special consideration needs to be given to the following:

  • Availability of a lift when delivering above ground floor.
  • How many flights of stairs will the delivery team need to carry the equipment up
  • Is the staircase wide enough? Are there any sharp bends? Is the bend radius adequate for the transport of the equipment to be delivered?
  • Are the main entrance, yard, passages and corridors inside the building wide enough to maneuver the goods without causing damage to these and to the surroundings.

We might request that a pre-delivery survey be carried out should the client be unsure about any of the above considerations.

ii.Any other complexities

Charges will apply in cases where complexities exist in the deliveries. These can include, but are not limited to the following:

  • Installation being incomplete or absent prior to receiving delivery for items requiring installation/connection/tuning.
  • Lift not working on the day of deliver.
  • Wrong communication on the conditions of delivery from the client at time of equipment rental.